Bibliometric Analysis of Job Satisfaction of Bank Employees: A Systematic Review
Author : Nzanbeni Humtsoe and Dr. Gautam Patikar
Abstract :
Job satisfaction is very important prerequisite for organizations, and HRM practices play a role in building a proper relationship between the company and its employees. This review attempts to fill in knowledge gaps, reveal research trends, and provide light on the variables influencing job satisfaction by combining the results of numerous studies. The literature in this paper was assessed using the PRISMA review approach and bibliometric analytic tools to identify the 3 primary factors: co-authorship, co-occurrence, and citation. Using exclusion and inclusion criteria, only 42 records were recorded. The study's findings, which were based on 42 publications, indicate that 4 main categories account for a number of factors connected to job satisfaction, pay, organizational commitment, promotion, quality of work-life balance, leadership, job stress, and advancement Finally, this study's findings will enable the banking sector to create plans that raise workers' job happiness, which will boost organizational effectiveness and ensure the sector's long-term success.
Keywords :
Banks, Bibliometric Analysis, Job Satisfaction, Literature Review, Prisma.